Your Questions, Answered

  • If you're local, we most definitely can: If you live in the Valley, please call or email me to set up an appointment.

    Otherwise, please contact me to arrange.

  • It's simple really. Send me a message about your custom project or idea. If you have concept photos, that's even better. I will research and discuss with you what I can do.


    Once we agree on the product and price, a 20% deposit is required. I will send you photos of the completed project for approval. Payment in full is due upon approval. I will ship your custom item with tracking, or we can meet in Gilbert or surrounding areas for pickup.

  • It depends. Smaller items can be shipped throughout the United States. Larger items are only for local delivery within the Valley at this time. With increased shipping costs, cross-country shipping would no longer be affordable.

    If you're unsure if your item is "large" or "small," please message me and let's discuss.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Inventory/ready-made items: For orders totaling $150+, shipping is free. Items are also available for in-person delivery within a 50-mile radius for a flat fee of $25. If you require in-person delivery, please email orders@dynamitedecor.com.

    Custom orders: Shipping/delivery charges are included within the quote.

  • Once we agree on a product, it takes about 2 weeks. Could be shorter if a small item. Or could be longer if a complex item or I'm working on other projects.

    I will give you an estimated completion time before you make any payments.

  • On custom furniture and décor orders, unfortunately no. Since items will be customized to your needs/wants, returns are not accepted. However, returns are accepted for ready-made items.

    For custom orders, if you are unsatisfied for any reason, please reach out to me so I can fix it. I strive to achieve 100% customer satisfaction and don't want you to walk away with something you don't like! So please let me know your concerns and we will work through it.

Shipping and Delivery

(United States Only)

Processing Time: Please allow 1–3 business days for me to prepare and package your order with care.

Shipping: I ship anywhere in the United States using trusted carriers like USPS, UPS, and FedEx. Shipping costs are shown at checkout, and express options are available if you need your order sooner.

Delivery Estimates: Most orders arrive within 3–7 business days once shipped. You’ll receive a tracking link as soon as your package is on the way.

If Something Goes Wrong: Damaged item? Missing package? Just reach out. I’m here to help and will make it right.

Return and Refund Policy

  • Returns are accepted for purchases made in store or through the shop.  

    • In store purchases follow the specific location’s requirement. Check location for return details.

    • For purchases made online, customer responsible for shipping fee. Item must be returned in the same condition it was received. Once return is received and processed, a refund confirmation and payment will be submitted. Customer will be notified if there are issues with the return.

    • All returns should be sent to:

Dynamite Decorations LLC
929 N Val Vista Dr
Ste 109 #1175
Gilbert, AZ 85234

  • We do not accept returns for custom orders.

  • For custom orders, we do our best to ensure 100% customer satisfaction. If there is an issue with your order, send an email to support@dynamitedecor.com and indicate the issue.  We will work together to determine an acceptable path forward.